The contracting entity may request clarification from a tenderer concerning a tender submitted by that tenderer after the closing of the deadline.
The request for clarification is sent by e-mail to the e-mail address of the person who submitted the tender. The tender can be clarified using the link included in the e-mail, from the contracting authority’s ‘Publications’ page, or from the alert icon in the top bar.
The tenders with a clarification request are shown topmost in the list of publications.
Click the icon to open the system notifications, from which you can proceed to tender clarification.
The items or criteria concerning which clarification has been requested are marked with a blue background and contain the clarification instructions added by the contracting entity. The item or sub-area to be clarified is indicated with the text ‘Includes information to be clarified’.
On the ‘Submit clarification’ page, you can add a cover note and attachments.
Request for clarification with a cover note and attachment
The contracting entity may also request that clarification be provided by only submitting a cover note and attachment, in which case you will not be able to change the items or criteria. You can add the information requested by the contracting entity on the ‘Submit clarification’ page.
To submit the clarification, click ‘Submit clarification’ at the bottom left of the page.